BlueCurl offers a suite of services than can be used to enhance current support levels and end-user satisfaction. BlueCurl Technical Services have been created to anticipate and correct system malfunctions, as well as protect against possible spyware, grayware and virus outbreaks.
Attention is paid to all common business computer-related hardware, including file servers, hubs, routers, and cabling. BlueCurl Technical Services are designed to keep functions accessible and business objectives attainable through a variety of service oriented products.
Productivity is severely impacted in any computing environment when key systems go down. Staying ahead of the maintenance curve is the best and most cost effective way to avoid disruption and enhance productivity. |
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Features |
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BlueCurl Technical Services are flexible and customer centric. With several options available, BlueCurl Technical Services can provide the appropriate level of maintenance and protection. Specific features that can be built into specific services contracts include elements such as:
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On-site service with committed Service Level Agreements (SLA’s) |
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Priority response and turn-around times |
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Prepaid yearly contracts or Block Maintenance Contracts |
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All parts and labor included |
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Unlimited service calls |
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Extended hours and coverage available |
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Project Management (optional) |
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Benefits |
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BlueCurl Technical Services carry all the benefits that any proactive and preventive strategy delivers plus some important additions that are unique to BlueCurl’s integrated service and support ability. Specific product benefits for the customer include:
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Maximized system up-time and minimized disruption for repair |
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Increased overall productivity from end users and administrators |
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Simplified budget allocations to maintain systems at predictable cost levels |
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Increased return of investment as continued system productivity translates into system longevity |
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Protection of valuable files and data from spyware, grayware and virus contamination and destruction |
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